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Right of rescission

Right of rescission

Right of cancellation

Provided you are purchasing as a consumer you are entitled to revoke your contract declaration in written form (letter, e-mail) within two weeks and without specifying the reasons or you may return the goods.

A text version of this disclaimer will be sent to you under separate cover. The time limit begins immediately after you have received the goods and the text version of the disclaimer.
It is sufficient to send off the cancellation or the goods in plenty of time in order to meet the revocation deadline.

The revocation is to be addressed to:

Thermo-Soft Gmbh
Druckereistrasse 30
A-4810 Gmunden



In the event of an effective cancellation both parties are obliged to return any services received and, where applicable, relinquish any benefits gained (for example: interest).
If the customer is unable to return or only partially return the goods or is only able to return them in an inferior state, he is obliged to compensate for the loss of value. This does not apply, however, if the deterioration of the goods is attributable exclusively to their having been examined – as could have been done in a shop – or if they have been used appropriately as recommended by the manufacturer.

Goods which can be sent by parcel post are to be returned at the manufacturer’s risk. Goods which cannot be sent by parcel post will be collected from the customer. The customer is liable for carriage costs when returning goods if:
- The goods delivered are the same as those ordered
- The price of the goods to be returned is not in excess of €40.00 Or 
- The goods have a greater value but at the time of cancellation they have not been paid for in their entirety nor has any part payment as stipulated in the contract been made

In all other cases there are no carriage costs when returning goods. Obligatory payments on the part of the customer have to be made within 30 days of sending the revocation.

End of the disclaimer.

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